Support

Effective date: 1 November 2026

Contact us

Questions, feedback or a privacy request? Email support@encoderssoftware.com. Publisher: Encoders Software PVT LTD, India.

Common questions

• My TV is not found: make sure the phone and TV are on the same Wi-Fi, and that local network access is allowed for Glanzo in phone settings.
• Can I cancel Glanzo Pro? Yes, anytime in Google Play, Subscriptions. The 7-day trial never charges you.
• Where are my photos stored? Only on your phone. Glanzo does not upload them.
• How do I delete face data? Settings in the app, People, delete.